Support

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Contact

Talk to the right team.

Use the contacts below for product and technical questions.

01

Technical support

Installation, activation, rendering or workflow questions. support@vizid.app

02

Sales & licensing

Ask about access, licensing and using VIZid Next in your studio. sales@vizid.app

03

CAD Bridge

Ask about the SDK or report a protocol issue with your customer-built connector. CAD Bridge support →

Help us reproduce it

Include the details that matter.

For technical issues, include your VIZid Next version, Windows version, GPU, the steps you took and the exact error message.

For a CAD Bridge issue, include the CAD version, connector version and conformance result. Share a small example only if you are authorised to share its contents. Do not send passwords, API keys or activation codes.